SHIPPING POLICY
Welcome to Random Streetwear. This Shipping Policy explains the terms and conditions related to the shipping of products purchased from our online store at www.random-streetwear.com. By placing an order with us, you agree to the terms outlined in this policy.
Shipping Destinations
Random Streetwear currently ships to the following regions:
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Switzerland
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European Union countries
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United States
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Canada
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Australia
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United Kingdom
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Selected other international destinations
Please note that shipping availability to certain locations may be subject to change.
Shipping Methods and Costs
Domestic Shipping (Switzerland)
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Standard Shipping: 7-15 business days, CHF 10.00
International Shipping
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Standard Shipping: 7-15 business days, CHF 15.00
Order Processing Time
Orders are processed and shipped within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website using the provided tracking number.
Customs, Duties, and Taxes
For international orders, customs fees, import duties, and taxes may apply. These charges are not included in the product price or shipping cost. The recipient is responsible for paying any applicable fees upon delivery.
Please check with your local customs office for information on any potential charges before placing your order. Random Streetwear is not responsible for delays caused by customs procedures.
Delivery Time
While we strive to ensure timely delivery, please note that estimated delivery times are not guaranteed and may be affected by factors beyond our control, such as customs delays, adverse weather conditions, and carrier service disruptions.
Incorrect Addresses
Please ensure that your shipping address is correct and complete when placing your order. Random Streetwear is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize that you have entered an incorrect address, please contact us immediately at info@random-streetwear.com.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at info@random-streetwear.com with your order number and tracking information. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Random Streetwear
www.random-streetwear.com
Email: info@random-streetwear.com
Address: Random Streetwear, 1170 Aubonne, Switzerland
Thank you for shopping with Random Streetwear! We appreciate your business and are committed to providing you with a great shopping experience.